Customer360

(formerly known as "Contacts")

Simon's Customer360 product is the ultimate solution for gaining a comprehensive, 360-degree view of your customers. As a marketer, you understand the importance of personalized engagement, precise targeting, and data-driven decision-making. Customer360 is designed to empower you with detailed insights into your customers' behaviors, preferences, and interactions across touchpoints, enabling you to craft highly effective and personalized marketing strategies.

View a Customer

  1. Click on Segments, then Customer360 in the left-hand navigation bar. This is the Customer360 index page, which shows a sample of 15 of your customers and their identifiers.
  2. Either click on a customer, or search for a customer by a specific identifier. You can search by any identifier that is available in your identity table. If you're unsure which identifiers are present and available for search, you can view your identity table at the top of the Schema Builder.
  3. On the Customer360 details page, you can see a list of all of the attributes that belong to this customer under the Customer Properties toggle. If you're interested in viewing a particular property or attribute, you can search for it here.
  1. You can also view a chronological list of events this customer has completed by clicking on the Event History toggle at the top of the page. Each event can be expanded to view additional details.

With Simon Data’s Customer360, you’re not just seeing your customers—you’re truly understanding them. Harness the power of C360 to transform your marketing efforts, drive customer satisfaction, and achieve unparalleled success in your campaigns. Welcome to a new era of customer-centric marketing.